Phone calls?

[Zoop]

Urban Outfitters employees are usually great with everything. Bought some wall art there for my bathroom the other day.

I've tried calling TRU and Target six times, six different locations. I was told the same thing every time, "Never heard of them, don't carry them." Blatant lies, as I've bought them or seen them at such locations. This is why I never call: lazy employees who don't give a crap about the customers. I understand being rude to your everyday consumer, but I treat everyone with respect; there's no need to flat out lie to me.

[Reeper]

Sept 15, 2008 15:09:59 GMT -8 Zoop said:

Urban Outfitters employees are usually great with everything. Bought some wall art there for my bathroom the other day.

I've tried calling TRU and Target six times, six different locations. I was told the same thing every time, "Never heard of them, don't carry them." Blatant lies, as I've bought them or seen them at such locations. This is why I never call: lazy employees who don't give a crap about the customers. I understand being rude to your everyday consumer, but I treat everyone with respect; there's no need to flat out lie to me.

Yeah, UO are really awesome on the phone. I've found the best results when asking for a manager when I call stores. The managers care more than do the normal employees (because their jobs depend on it), and thus provide better results.