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Post by schrodingerscat on Nov 18, 2008 16:07:06 GMT -8
I recently had some money trouble, as many of us are, and cancled all my pre-orders with BBTS. Today I got charged $57.08 for Marvel Wave 5. They won't refund my cash, they only offer store credit.
This happen to anyone else?
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Post by Mightyfanatic on Nov 18, 2008 18:53:44 GMT -8
If you cancel a pre-order when the item has arrived onsite at BBTS then you only get a merchandise credit, I believe (since by then, by their definition, it's technically not a pre-order, since it has arrived). Since my pre-order for Wave 5 was just processed, then that wave has apparently arrived on site (in their warehouse) .. so it's not surprising you got store credit and not cash back for it (the pre-order became an order awaiting onsite fullfillment).
Quite a while back, I changed my mind on something AFTER it was on site, and was given store credit too (and just applied it to something else). I believe somewhere on their site, they go into all of this (since I remember digging into the info at the time to see what my options were). Nothing underhanded... just a case of rules are rules, I'm afraid.....
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Post by Zoop on Nov 19, 2008 1:47:47 GMT -8
That really, really is too bad.
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cloud
Strong Mugg
Posts: 126
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Post by cloud on Nov 19, 2008 14:13:30 GMT -8
I think that's actually pretty good. Consider other online stores charges u an cancellation fee and it seems like BTT doesn't
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